Work With Us
Part Time Front of House Supervisor
The Chelsea theatre is looking for two part time Front of House Supervisors to support its operation. Work will range from bar and box office to ushering dutiesin a vibrant and creative and friendly professional environment. This is a diverse role where every daywill bring different challenges.
Preparing the bar for service
Serving customers including taking food orders, taking orders for interval drinks
Using the till and other systems to ensure the correct recording of sales and stock
Providing information to customers on the menu and other aspects of the theatre
Providing a consistent level of service to a wide range of customers
Working with all other theatre staff to ensure customers receive quality service throughout their visit
Working special event evenings
Adhering to the Company’s Health and Safety policy
Maintaining clean working areas
Restocking, clearing, and cleaning all areas of the bar
Maintaining stock levels and stock takes
Being a key holder
Previous customer service experience
Genial & well-mannered
Previous experience of cash handling
Proven ability to provide a high level of customer service and efficiency during periods of intensity
Proven ability to work and manage within a small team
Proven ability to work with a wide variety of customers
Experience of and confidence in working with food (serving or preparation)
Good spoken English
A friendly, hardworking, and flexible approach to customer service and all aspects of bar work
Availability to work evenings and weekends
High standards of hygiene and the ability to maintain a clean and organised working area
Interest in working in an arts environment
Previous bar or restaurant experience
Food Hygiene Certificate
Summary of conditions of employment:
Reports to: Interim Front of House Manager
Weekday, weekend and evening shifts.
Hourly rate £10.85 (London Living Wage)
Holiday: Holiday is accrued at a percentage rate 12.07% per hour.
The post is a zero–hour contract
This position is based at the Chelsea Theatre, 7 Worlds End Place, London SW10 0DR
Uniform: Smart/casual black clothes and dark shoes (non-slip, no open toed shoes none ) to be provided by the employee.
Other benefits – theatre ticket subsidy scheme.
The Chelsea Theatre is a fully accessible workplace.
Please send a short covering letter, two references, your CV and a completed Equal Opportunities Form to:
Subject: FAO Tom Bailey, FOH Supervisor application
Applications close on Monday 26th of July with recruitment ongoing throughout the application period.